Our Health Guarantee

Before your bird goes home

• Full health check by an avian-experienced veterinarian
• DNA sexing, with a certificate provided
• Closed leg ring fitted for identification
• Fully weaned onto a quality pellet and fresh-food diet

What the guarantee covers

Our written health guarantee covers serious hereditary and congenital conditions. If your African Grey is diagnosed with a covered condition by a registered avian veterinarian within the guarantee period, please contact us straight away and we will work with you on a fair solution. The full terms are included in the paperwork you receive with your bird.

Your part

• Take your bird for an avian vet check within a few days of arrival
• Provide a clean cage, fresh water and daily out-of-cage time
• Feed a quality pellet and fresh-food diet and follow the care guide we provide

Questions?

We're happy to explain anything about our health guarantee before you reserve — just ask.